Customer challenge
Bleckmann’s approach
With its EU fulfilment now based in Venlo, the Netherlands, Capezio is physically much closer to its target growth markets, enabling superior service levels. This is powered by Bleckmann's ‘Local Hero’ concept – a network of regional last-mile carriers to ensure the best fit for every route – to deliver a consistent, competitive pan-European service through a single contract and a single point of contact. Operating from within the EU also means Capezio no longer has to contend with the administrative complexity of cross-Channel shipping, freeing up resources to focus on growth.
Tailored expertise to support streamlined growth
Capezio’s catalogue of around 40,000 SKUs demanded a partner with deep experience in high-variation lifestyle fulfilment. Bleckmann’s focus on fashion and lifestyle means that our systems, processes and ways of working were the right fit from day one – with minimal adaptations needed. Following a two-month onboarding, Capezio went live at our Venlo distribution centre with full IT and operational integration in place, giving the brand end-to-end visibility and control across its EU supply chain. Flexible warehousing capacity also provides room to scale in line with the brand’s growing EU volumes.
Solutions implemented
EU-wide reach, localised excellence
With warehousing and transportation consolidated under one provider, Capezio benefits from more consistent delivery across EU markets, simplified customs compliance and end-to-end supply chain insight.
Returns handled with care
Thanks to our integrated reverse logistics management capabilities, Capezio customers can enjoy frictionless returns and exchange processes – ensuring a consistent brand experience in this key customer touchpoint across all markets served.
Efficient IT integration
Purpose-built integrations between Bleckmann's warehouse management system and Capezio's own platforms ensure seamless, accurate order flows across B2B and D2C channels – with real-time visibility into order status and live delivery updates.
Dedicated strategic support
From carrier selection to peak demand planning, our category-specific expertise gives Capezio the insight to make faster, better-informed decisions as the business grows – enabling economies of scale and customer experience improvements.
8-week onboarding process
The partnership was fully operational within two months, encompassing Capezio’s entire 40,000-SKU catalogue and full omnichannel operations. With a set-up adapted to the needs of fashion and lifestyle brands, minimal adaptations were required.
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