Want to know exactly where your package is? No problem!
We understand how important it is to track your shipment. That's why we follow your order closely every step of the way. You'll get updates letting you know exactly where your package is and when it will arrive.
How do we do this?
We use a special Order Management System (OMS) that that compiles data from suppliers, carriers and other many parties for ultimate visibility. This way, we can see exactly where your package is and tell you all about it.
Cargo consolidation at origin services will reduce your costs and maximise carrier capacity. We check the quality of goods at origin to ensure incorrect or compromised goods don't get shipped out. This will ultimately save costs. The consolidation is based on the mode of transport and your requirements, for example, FCL, GoH containers (Garment-on-Hanger) and palletised goods. We can offer multi-country consolidation if you source small quantities from different countries. Once the goods reach distribution centres, they get deconsolidated as required.
We anticipate the unexpected. Even when things do not go according to plan, we are ready to act. We proactively manage exceptions without any delays; we search for the best alternatives to get your goods delivered as soon as possible at acceptable costs. Most importantly, we keep you informed about the situation and always look for the best options.
