Customer friendly deliveries
Whether your customers shop online and expect delivery at their doorstep, or whenever they rely on timely deliveries of your products to their preferred pick up point or store, and even when your wholesale and retail partners have high expectation for your stock to arrive in time... we make it happen!
Discover our omnichannel logistics capabilities essential for your customer's and business partners satisfaction.
E-commerce
Various levels of services as needed - delivery to home, PUDO points, or stores for Click & Collect
Retail store delivery
A range of service levels and delivery options customised per your requirements - delivery to high streets, shopping centres and shop-in-shops
Wholesales delivery
Stock in bulk to any of your distributors, agents and marketplaces; in compliance with major e-commerce platforms
Why our Transport Management System?
End to End visibility
For you and the end customer. Deliver updates for every step of the process from the start of the process until the end.
Exception management
Thanks to our "Predictive Milestone system" we can react on time to guarantee the best delivery
Customised communication
Dont waste any contact oportunity with your customer and add your branding to every update message.
Bleckmann local hero network
Delivery flexibility
Provide a range of delivery options, such as home, pick up point, safe place or lockers.
Wide variety of carrier choice
Offer a variety of delivery providers to cater to different preferences.
Global and local reach
Offer both international and local carriers to meet diverse customer needs.
Customer centric services
Include tracking, easy returns, and customer support from the chosen carriers.
Some fashion and lifestyle brands that already rely on us
Branded notifications
Meet expectations of your customers at every step of the delivery process
- Branded messaging based on harmonized identity
- Possibility to brand messages with your identity
- Add marketing, sales and other information in your messages
- Keep functionalities within carrier without sending mails double
- Filter out specific carrier mails
- Add review requests within your branding mailing
Check-out Optimisation
Direct availability of integrated solutions for best customer experience and increased conversion
- Integrated checkout solution in your webshop
- Select carriers per destination country
- Show PUDO point on map based on the location of receiver
- Configure business rules for delivery surcharges to end customers
- Receive chosen options from the end consumer into your systems
- Harmonized PUDO date as generic input to carriers
Our solution, your value
International distribution connected to all your preferred platforms, supported by international trade and customs expertise.
Let's optimize your transport logistics and drive your business forward!
Reach out to Ruud now!FAQ's
Recognising when it’s time to outsource your brand’s logistics is crucial to maintaining high levels of operational efficiency and customer experience as your business expands. But how do you know it’s time to work with an external partner? Managing logistics in-house may be taking focus away from other key areas of your business, or the cost of expanding your in-house capabilities may become unsustainable. Inconsistencies in inventory management or deliveries can also be telltale signs that handling logistics in-house is no longer viable for your brand. Outsourcing to an experienced fashion logistics provider can give you the scalable capacity you need to elevate your customer experience and streamline your brand’s growth journey.
Logistics outsourcing to a third-party fashion logistics provider can help brands scale up operations efficiently without the need for significant upfront investment in infrastructure and technology. The cost of these services can vary depending on factors such as order volume, delivery speed and geographical reach, so it’s important that the service you choose is tailored to your brand’s specific needs. Some providers, like Bleckmann, offer scalable, pay-as-you-grow models to ensure that growing brands aren’t priced out. This approach provides access to the highest-quality logistics services at more affordable rates, offering economies of scale through advanced automation and established industry networks.
While outsourcing your fashion logistics can bring significant benefits, it’s also important to be aware of the potential pitfalls. That’s why due diligence and preparation are key to successfully navigating the outsourcing process. This means having a thorough understanding of your brand’s specific needs and researching the offerings of prospective 3PL partners in detail. It may also be helpful to start with a pilot phase with your new fashion logistics provider before ramping up to ensure a productive and collaborative partnership.
Partnering with a specialist fashion logistics provider can bring a number of benefits to your brand, helping to drive continuous improvement in customer experience and operational efficiency. By providing a fully scalable logistics framework, a third-party logistics (3PL) partner will help you to seamlessly manage surges in demand and expand in line with your growth ambitions. Experienced 3PLs will also leverage established networks, resources and expertise to maximise speed and accuracy of fulfilment. Meanwhile, fashion-specific services such as garment-on-hanger transport, repacking and personalisation can be valuable additions to enhance your customer experience. By handling all aspects of your logistics operations, a specialist apparel 3PL will free you up to focus on expanding your business.
