Frequently Asked Questions

Warehousing plays a crucial role in the supply chain and business operations for several reasons:

- Inventory Management: Warehouses provide a dedicated space to store goods, allowing businesses to manage and control their inventory efficiently.

- Order Fulfillment: Warehouses serve as distribution centers, ensuring that products are readily available for order fulfillment, reducing lead times, and meeting customer demands promptly.

- Risk Mitigation: By having a centralized location for storing goods, businesses can safeguard against disruptions in the supply chain, such as production delays or transportation issues.

- Cost Efficiency: Warehousing helps optimize transportation costs by consolidating goods in bulk, enabling economies of scale. It also facilitates cost-effective order picking and packing processes.

- Seasonal Demand: Warehousing allows businesses to store excess inventory during off-peak seasons and meet increased demand during peak seasons, avoiding shortages and maximizing sales opportunities.

Read for more detailed information about our sustainability framework, Read our Sustainability Journey Raport here

Yes, warehousing costs are often considered inventoriable, meaning they are included in the cost of goods sold (COGS). These costs include expenses related to storing, handling, and managing inventory within a warehouse. Examples of inventoriable warehousing costs may include storage space rent, utilities, security, insurance, and labor costs directly associated with handling inventory.

Once started as a local Dutch and Belgium logistics provider for companies in the fashion industry, we have grown into an international logistics company serving many renowned brands across various consumer goods industries.

We leverage our experience and knowledge built over many years, passed from team members to team members, and expanded our activities ever since. Despite our growth and substantially larger business size, we have always kept our spirit of an agile entrepreneur, drive to excel, passion for logistics and culture of putting people first.

Delivering on your promises since 1862.

Our values are defined as the 4 E’s of Bleckmann: Entrepreneurship, Expertise, Engagement, Excellence.

Interested in what they actually mean in the practice of fashion logistics? Read the blog!

Bleckmann operates primarily in the fashion and lifestyle industry. Our fashion logistics services cater to a diverse range of businesses within this sector, including apparel, accessories, and other lifestyle brands-related products. We specialize in providing tailored logistics solutions that meet the unique needs and challenges faced by companies in the fashion and lifestyle market. Whether you are a clothing brand, accessory designer, or any other business involved in the fashion and lifestyle space, Bleckmann is well-equipped to support your logistical requirements and contribute to the success of your operations.

We partner with all carriers affiliated with IATA (International Air Transport Association). This means we work together with various highly trusted airlines to handle your air freight needs.

Get in touch with our experts for further details. Contact us today!

Omnichannel refers to a retail approach that integrates various sales channels to create a seamless and consistent shopping experience for customers, regardless of whether they are shopping online, through a mobile app, or in a physical store. The goal is to provide a unified and cohesive experience across different platforms, allowing customers to transition effortlessly between online and offline channels.

Let's break down the difference between warehousing and inventory in simple terms:

Warehousing
Think of warehousing like a storage facility. It's the physical space where goods are kept—shelves, racks, and all. Warehousing involves the organization, handling, and movement of products within a designated area. It's about the logistics of getting things in, storing them, and getting them out efficiently.

Inventory
Inventory is a broader term. It includes all the goods a business has—raw materials, work-in-progress, and finished products. So, while warehousing deals with the where and how of storing goods, inventory management is about keeping track of what's in stock, when to restock, and ensuring everything aligns with demand.

In short, warehousing is the place where goods live, and inventory is everything that's living there.

Circularity in fashion is a sustainable approach that promotes reusing, recycling, and extending the lifespan of clothing to minimize waste and reduce the environmental impact of the industry. It involves designing for longevity, using recyclable materials, reducing waste, and encouraging second-hand markets.

Circular fashion and sustainable fashion are intertwined yet distinct approaches to addressing the environmental and ethical challenges within the fashion industry.

Circular Fashion:
Circular fashion centers on a closed-loop system, emphasizing product longevity, recycling, and encouraging reuse to minimize waste.

Sustainable Fashion:
Sustainable fashion takes a comprehensive approach, addressing environmental, social, and ethical aspects throughout a product's lifecycle. It seeks to transform the industry into an environmentally and socially responsible one. Circular fashion is a key element, focusing on waste reduction within this broader sustainability framework.

In essence, circular fashion is a subset of sustainable fashion, specifically emphasizing the closed-loop system and waste reduction. Sustainable fashion, on the other hand, considers a comprehensive approach that encompasses various ethical and environmental considerations beyond just circularity. Both concepts are crucial for transforming the fashion industry into a more responsible and ethical sector.

Sustainability is increasingly important to our clients, partners, staff and other stakeholders. As we strive to become the most sustainable logistics service provider in fashion and lifestyle, we are committed to redefining our processes and ways of working, enabling us to contribute to a more sustainable tomorrow. By investing in people, enhancing our capabilities in order to minimise our environmental impact, and taking care of our staff, clients and other stakeholders, we can become a fundamental part of the solution.

The Sustainable Development Goals (SDGs) set out by the United Nations (UN) are centred around peace and security, economic development and the environment. By 2030, they aim to pave the way towards a world where everyone can build a better future for themselves. The 17 SDGs have been ratified by all countries affiliated with the UN, including the Netherlands.

As a major logistics provider in the fashion and lifestyle market, we can have a substantial impact, and are focusing our efforts on the goals where we can make a meaningful contribution. This includes areas such as protecting the environment, paying fair wages and providing a healthy workplace.

In line with these goals, enabling more sustainable logistics operations for our clients will be key to our future success. Every year, over 20 million orders are sent worldwide, either as parcels or on pallets wrapped in plastic. As part of our environmental goals, we are determined to improve in this area.

Within the framework of our approach to Environmental, Social and Governance (ESG) topics, we focus on nine categories. This helps us to plan our path towards becoming a more sustainable organisation.

The following topics and focus areas describe our journey:

Environmental
Carbon footprint
Waste reduction
Energy efficiency

Social
Employer of choice
Social involvement
Health & Safety

Governance
Business Ethics
Sustainable growth
Data security & Privacy

Read for more detailed information about our sustainability framework: Sustainability Journey Raport

Of course we have! You can get the report here: Our Sustainability Journey

Freight forwarding is a service that manages the transportation of goods from one place to another. Acting as intermediaries, freight forwarders handle booking, documentation, transportation coordination, customs clearance, and often provide additional services like insurance and warehousing. Their goal is to ensure smooth and efficient movement of cargo for businesses across various transportation modes.

Freight Forwarder:
Manages transportation, coordinates shipping, and handles documentation, especially for international shipments.

Broker:
Connects shippers with carriers, negotiates rates, and facilitates transportation arrangements.

Carrier:
Physically moves goods from one location to another, providing the transportation service.

3PL (Third-Party Logistics Provider):
Offers comprehensive logistics services, including transportation, warehousing, and distribution.

In summary, a freight forwarder specializes in managing the transportation process, brokers facilitate connections between shippers and carriers, carriers physically transport goods, and 3PLs offer a broader range of logistics services beyond transportation. Each plays a unique role in the supply chain ecosystem.

The cost is influenced by various factors, including the dynamic market situation and the availability of specialized equipment suitable for fashion shipments, the level of competition among logistics providers, the establishment of long-term contracts, and the overall volume of goods being transported. These elements collectively shape the pricing structure, allowing a fashion logistics provider to tailor their services to the unique demands of the industry. To get more information about our pricing, speak to one of our experts: Get in Touch

Recommerce, short for "reverse commerce," refers to the buying and selling of used or pre-owned goods. It involves the resale of products, often through online platforms or specialized stores, with the aim of extending the lifecycle of items and promoting a more sustainable and circular economy. Recommerce is a significant component of the broader movement towards reducing waste and encouraging the reuse of goods, contributing to environmental sustainability by giving products a second life. 

In the fashion industry, recommerce commonly involves the resale of pre-owned clothing, accessories, and other fashion items. This sustainable practice aligns with the growing trend of giving fashion pieces a second life, contributing to a circular and eco-friendly approach within the industry.

There are a few options available for a brand that wants to own its own resale channel.

White-Label – This is the easiest option for a brand because it lives outside of the current ecommerce platform and therefore does not require complex integrations.

Integration with Mainline site – This is a project that must be scoped in order to be priced. The goal here would be for a brand to offer resale as part of the mainline/new products sale experience.

Integration with Third-party marketplaces – This is currently in development, so if it is interesting to you, let us know. The idea would be to have a branded store within a third-party resale store like a Vestaire Collective or Vinted or Ebay.

For more information visit our The Renewal Workshop page: The Renewal Workshop

When it comes to extending your brand’s reach, creating more meaningful connections with customers and diversifying your supply chain, omnichannel fulfilment can be a valuable strategy. An omnichannel strategy is a holistic approach to fulfilment that integrates e-commerce logistics operations and physical retail channels into one unified process. This means customers benefit from a more streamlined experience, whether they’re shopping in person or online. But omnichannel is about more than just efficiency.

Indeed, for many fashion brands, a well-structured omnichannel fulfilment solution is critical to reinforcing a positive brand perception with customers. For pure-play direct-to-consumer (D2C) brands in particular, opening a physical location (whether it’s a mono-brand store or a pop-up) can be crucial to building brand awareness and attracting new customers. In many cases, even the most efficient e-commerce fulfilment services can’t compete with the experience of visiting a well-designed bricks-and-mortar store.

In addition to enabling a more engaging customer experience, there are several operational advantages to adopting an omnichannel fulfilment model. For example, having physical stores can help brands implement more agile inventory management, allowing them to quickly reallocate stock during busy periods. Omnichannel fulfilment can also be beneficial when it comes to reverse logistics, with more and more consumers favouring in-store returns – helping you to improve both efficiency and customer loyalty.

With e-commerce accounting for a growing proportion of all fashion purchases, it’s vital that brands prioritise a strong user experience for online shoppers. And given the fast-paced nature of the fashion industry, processing orders quickly and accurately is fundamental to success. Effective e-commerce fulfilment also involves everything from inventory management to packaging and shipping. By streamlining these processes, your fashion brand can deliver a superior shopping experience to its customers.

A key aspect of successful fulfilment for e-commerce in fashion is working as collaboratively as possible with your third-party logistics (3PL) provider. This is key to maintaining optimal inventory levels, which is one of the most challenging logistics issues to navigate. However, it’s essential for effective supply chain management in e-commerce. For example, stocking too much of a slow-moving SKU wastes valuable space, while stocking too little of a popular product can lead to stockouts, driving your customers to your competitors. To strike the right balance, sharing real-time data and sales forecasts with your fashion 3PL partner can help ensure better alignment with your inventory needs. Ultimately, this will help you meet demand, operate more efficiently and keep your customers happy.

Looking ahead, e-commerce fulfilment is likely to become even more efficient as a result of investments in technology. Increased automation will continue to speed up order processing and reduce errors, while artificial intelligence (AI) and data-driven decision-making has the capacity to improve demand forecasting and inventory management. In addition, as consumers become more environmentally conscious, the use of sustainable packaging and carbon-neutral shipping options will be key. By embracing technology and sustainable practices, fashion brands can remain competitive in a crowded market – delivering a consistently excellent customer experience to online shoppers.

Optimising your fashion brand’s omnichannel fulfilment services requires integrating different sales channels into a single, efficient system. The goal is to ensure that customers receive a consistent experience no matter how they shop, with fast and accurate deliveries as well as a simple returns process. But how can you achieve this? Start by working with your omnichannel 3PL partner to align your retail logistics with your e-commerce logistics operations. This includes ensuring they’ve got a flexible transportation network and warehousing capacity. With a strong operational foundation in place, it’s then easier to offer your customers advantageous policies such as omnichannel returns.

As well as providing a consistent customer experience, an omnichannel model can also help to improve your brand’s operational flexibility. One effective strategy to achieve this is to establish a centralised warehouse. Holding all your inventory centrally makes it easier to accurately manage your inventory and track items across all channels in real time. This allows for better demand forecasting and means you can be more flexible – using the same supply of items to fulfil orders from any channel. However, depending on your customer base, local warehouses may be a more practical solution. Collaborating closely with fashion logistics partner who understands the unique demands of your brand’s omnichannel order fulfilment strategy is therefore essential to deliver smooth operations.

Integrating flexible returns and in-store collection options is also key to optimising omnichannel logistics services. As e-commerce continues to grow, customers increasingly value the convenience of returning or picking up online purchases in physical stores. This trend means that apparel brands should consider a logistics strategy that seamlessly connects online and offline operations. Offering options such as buy online, pick up in-store (BOPIS) and easy in-store returns not only improves customer satisfaction, but also drives footfall to your physical stores. Keeping up with market trends in omnichannel fulfilment and implementing flexible options for your customers can pay dividends in terms of increased brand awareness and customer loyalty.

Working with a third-party logistics (3PL) provider can be a great solution for fashion and lifestyle brands looking to support their growth ambitions – while minimising the cost of scaling up. A good fashion logistics partner will streamline and enhance apparel logistics with a wide range of fashion logistics services. These include freight forwarding, last-mile fulfilment and value-added services such as product photography or gift wrapping.

However, a 3PL for clothing brands can be so much more than just a service provider. By working closely with your teams, a good apparel 3PL company can help you deliver on your growth strategy with tailored advice and targeted solutions. This means your fashion logistics provider can become a key strategic partner, delivering improved supply chain management. But the benefits don’t stop there.

As the fashion landscape continues to evolve, a collaborative fashion 3PL can help to future-proof your business at both operational and strategic level. For example, your fashion logistics partner can use advanced data collection and analysis methods to help you identify trends – enabling you to predict future demand and uncover opportunities to optimise operations. In short, apparel 3PL companies can be a key strategic catalyst.

Identifying the best fashion logistics partner for your brand is all about finding a provider that aligns with both your current needs as well as your growth objectives. Of course, logistics is about delivering a consistent, reliable and high-quality service to all your customers. However, an ideal apparel logistics partner will also align with your brand’s long-term goals and have the scale to facilitate your continued expansion.

With the growing complexity of fashion industry logistics, it’s important to assess whether your third-party logistics (3PL) partner can handle strong seasonal fluctuations, fast international shipping and customer-friendly returns management. Your 3PL should be able to collaborate effectively with your teams – functioning as an extension of your brand and ensuring that every interaction delivers a superior customer experience. And just as your fashion logistics provider is key to facilitating a smooth customer journey, it’s also important to your growth objectives. It’s therefore critical to know your partner has the warehousing and distribution capabilities to help you develop.

And as the logistics landscape continues to evolve, leading clothing 3PLs will continue to invest in emerging areas such as artificial intelligence (AI), automation and sustainability. And as more consumers choose to shop online, fashion e-commerce logistics will require an increasingly forward-thinking approach that prioritises innovative solutions to improve efficiency and reduce environmental impact. Working with a fashion logistics partner that embraces the changes in the fast-moving logistics landscape can help to future-proof your clothing supply chain management – enabling your brand to stay competitive and responsive to changing market demands now and in the future.

When it comes to extending your brand’s reach, creating more meaningful connections with customers and diversifying your supply chain, omnichannel fulfilment can be a valuable strategy. An omnichannel strategy is a holistic approach to fulfilment that integrates e-commerce logistics operations and physical retail channels into one unified process. This means customers benefit from a more streamlined experience, whether they’re shopping in person or online. But omnichannel is about more than just efficiency.

Indeed, for many lidestyle brands, a well-structured omnichannel fulfilment solution is critical to reinforcing a positive brand perception with customers. For pure-play direct-to-consumer (D2C) brands in particular, opening a physical location (whether it’s a mono-brand store or a pop-up) can be crucial to building brand awareness and attracting new customers. In many cases, even the most efficient e-commerce fulfilment services can’t compete with the experience of visiting a well-designed bricks-and-mortar store.

In addition to enabling a more engaging customer experience, there are several operational advantages to adopting an omnichannel fulfilment model. For example, having physical stores can help brands implement more agile inventory management, allowing them to quickly reallocate stock during busy periods. Omnichannel fulfilment can also be beneficial when it comes to reverse logistics, with more and more consumers favouring in-store returns – helping you to improve both efficiency and customer loyalty.

With e-commerce accounting for a growing proportion of all lifestyle purchases, it’s vital that brands prioritise a strong user experience for online shoppers. And given the fast-paced nature of the fashion industry, processing orders quickly and accurately is fundamental to success. Effective e-commerce fulfilment also involves everything from inventory management to packaging and shipping. By streamlining these processes, your lifestyle brand can deliver a superior shopping experience to its customers.

A key aspect of successful fulfilment for e-commerce in lifestyle is working as collaboratively as possible with your third-party logistics (3PL) provider. This is key to maintaining optimal inventory levels, which is one of the most challenging logistics issues to navigate. However, it’s essential for effective supply chain management in e-commerce. For example, stocking too much of a slow-moving SKU wastes valuable space, while stocking too little of a popular product can lead to stockouts, driving your customers to your competitors. To strike the right balance, sharing real-time data and sales forecasts with your fashion 3PL partner can help ensure better alignment with your inventory needs. Ultimately, this will help you meet demand, operate more efficiently and keep your customers happy.

Looking ahead, e-commerce fulfilment is likely to become even more efficient as a result of investments in technology. Increased automation will continue to speed up order processing and reduce errors, while artificial intelligence (AI) and data-driven decision-making has the capacity to improve demand forecasting and inventory management. In addition, as consumers become more environmentally conscious, the use of sustainable packaging and carbon-neutral shipping options will be key. By embracing technology and sustainable practices, lifestyle brands can remain competitive in a crowded market – delivering a consistently excellent customer experience to online shoppers.

Optimising your lifestyle brand’s omnichannel fulfilment services requires integrating different sales channels into a single, efficient system. The goal is to ensure that customers receive a consistent experience no matter how they shop, with fast and accurate deliveries as well as a simple returns process. But how can you achieve this? Start by working with your omnichannel 3PL partner to align your retail logistics with your e-commerce logistics operations. This includes ensuring they’ve got a flexible transportation network and warehousing capacity. With a strong operational foundation in place, it’s then easier to offer your customers advantageous policies such as omnichannel returns.

As well as providing a consistent customer experience, an omnichannel model can also help to improve your brand’s operational flexibility. One effective strategy to achieve this is to establish a centralised warehouse. Holding all your inventory centrally makes it easier to accurately manage your inventory and track items across all channels in real time. This allows for better demand forecasting and means you can be more flexible – using the same supply of items to fulfil orders from any channel. However, depending on your customer base, local warehouses may be a more practical solution. Collaborating closely with lifestyle logistics partner who understands the unique demands of your brand’s omnichannel order fulfilment strategy is therefore essential to deliver smooth operations.

Integrating flexible returns and in-store collection options is also key to optimising omnichannel logistics services. As e-commerce continues to grow, customers increasingly value the convenience of returning or picking up online purchases in physical stores. This trend means that apparel brands should consider a logistics strategy that seamlessly connects online and offline operations. Offering options such as buy online, pick up in-store (BOPIS) and easy in-store returns not only improves customer satisfaction, but also drives footfall to your physical stores. Keeping up with market trends in omnichannel fulfilment and implementing flexible options for your customers can pay dividends in terms of increased brand awareness and customer loyalty.

Working with a third-party logistics (3PL) provider can be a great solution for fashion and lifestyle brands looking to support their growth ambitions – while minimising the cost of scaling up. A good lifestyle logistics partner will streamline and enhance apparel logistics with a wide range of fashion logistics services. These include freight forwarding, last-mile fulfilment and value-added services such as product photography or gift wrapping.

However, a 3PL for lifestyle brands can be so much more than just a service provider. By working closely with your teams, a good  3PL company can help you deliver on your growth strategy with tailored advice and targeted solutions. This means your lifestyle logistics provider can become a key strategic partner, delivering improved supply chain management. But the benefits don’t stop there.

As the lifestyle landscape continues to evolve, a collaborative lifestyle 3PL can help to future-proof your business at both operational and strategic level. For example, your lifestyle logistics partner can use advanced data collection and analysis methods to help you identify trends – enabling you to predict future demand and uncover opportunities to optimise operations. In short, apparel 3PL companies can be a key strategic catalyst.

Identifying the best lifestyle logistics partner for your brand is all about finding a provider that aligns with both your current needs as well as your growth objectives. Of course, logistics is about delivering a consistent, reliable and high-quality service to all your customers. However, an ideal apparel logistics partner will also align with your brand’s long-term goals and have the scale to facilitate your continued expansion.

With the growing complexity of lifestyle industry logistics, it’s important to assess whether your third-party logistics (3PL) partner can handle strong seasonal fluctuations, fast international shipping and customer-friendly returns management. Your 3PL should be able to collaborate effectively with your teams – functioning as an extension of your brand and ensuring that every interaction delivers a superior customer experience. And just as your lifestyle logistics provider is key to facilitating a smooth customer journey, it’s also important to your growth objectives. It’s therefore critical to know your partner has the warehousing and distribution capabilities to help you develop.

And as the logistics landscape continues to evolve, leading clothing 3PLs will continue to invest in emerging areas such as artificial intelligence (AI), automation and sustainability. And as more consumers choose to shop online, lifestyle e-commerce logistics will require an increasingly forward-thinking approach that prioritises innovative solutions to improve efficiency and reduce environmental impact. Working with a lifestyle logistics partner that embraces the changes in the fast-moving logistics landscape can help to future-proof your product supply chain management – enabling your brand to stay competitive and responsive to changing market demands now and in the future.

Adopting more sustainable practices is essential for brands looking to scale up without significantly increasing their environmental impact. This can include operational changes such as using renewable energy at distribution centres. Transportation is another major source of emissions, and solutions such as route optimisation can help reduce its carbon footprint. Introducing circular services, such as garment reconditioning and repair, can also help brands achieve further sustainability benefits.

Customised packaging and branding can be an effective way to maintain a unique brand identity as you scale up your logistics operations. Options such as gold embossing or more sustainable packaging can help enhance the unboxing experience and improve your brand perception. Meanwhile, personalised touches such as handwritten notes or samples can also help to make a lasting impression. The right logistics partner can help you refine these details, ensuring you build customer loyalty while keeping operations cost-effective.

Integrating your brand’s e-commerce platform with your third-party logistics (3PL) provider’s systems can be a complex and lengthy process. That’s why conducting due diligence on potential ecommerce logistics partners is key to achieving a smooth and speedy integration. For example, are their systems compatible with your platform(s) and do they offer plug-and-play ecommerce logistics solutions? Rigorous testing of your newly integrated set-up before going live is also highly recommended. A successful integration with your ecommerce logistic provider can deliver multiple benefits, improving both operational efficiency and oversight, as well as helping to deliver an exemplary customer experience.

Recognising when it’s time to outsource your brand’s logistics is crucial to maintaining high levels of operational efficiency and customer experience as your business expands. But how do you know it’s time to work with an external partner? Managing logistics in-house may be taking focus away from other key areas of your business, or the cost of expanding your in-house capabilities may become unsustainable. Inconsistencies in inventory management or deliveries can also be telltale signs that handling logistics in-house is no longer viable for your brand. Outsourcing to an experienced fashion logistics provider can give you the scalable capacity you need to elevate your customer experience and streamline your brand’s growth journey.

An optimised returns framework can be critical to improving your customer experience and driving brand loyalty – and an experienced fashion logistics partner can help you achieve this. By providing an end-to-end returns solution, including a range of convenient return and exchange options, a third-party logistics (3PL) provider can help you meet and exceed customer expectations. And with real-time tracking and reporting, you’ll have complete visibility of your returns operations, enabling more efficient inventory management. Finally, incorporating circular solutions into your returns set-up can help to make your operations more sustainable – reducing waste, creating new revenue streams and building stronger relationships with your customers.

Outsourcing your logistics operations to a third-party fashion logistics provider can help to maintain and even enhance your brand’s customer experience as you expand your business. Faster delivery times, optimised transportation networks, and more efficient warehouse management systems reduce delays and ensure reliability. For example, automated systems such as Bleckmann’s AutoStores solution can cut order processing times by up to 60%. In addition to improved efficiency, value-added services (from ironing to product photography), as well as customisable packaging and branding, can further enhance the quality of your service – helping to build a strong brand identity and leave a lasting impression on customers with every delivery.

Logistics outsourcing to a third-party fashion logistics provider can help brands scale up operations efficiently without the need for significant upfront investment in infrastructure and technology. The cost of these services can vary depending on factors such as order volume, delivery speed and geographical reach, so it’s important that the service you choose is tailored to your brand’s specific needs. Some providers, like Bleckmann, offer scalable, pay-as-you-grow models to ensure that growing brands aren’t priced out. This approach provides access to the highest-quality logistics services at more affordable rates, offering economies of scale through advanced automation and established industry networks.

While outsourcing your fashion logistics can bring significant benefits, it’s also important to be aware of the potential pitfalls. That’s why due diligence and preparation are key to successfully navigating the outsourcing process. This means having a thorough understanding of your brand’s specific needs and researching the offerings of prospective 3PL partners in detail. It may also be helpful to start with a pilot phase with your new fashion logistics provider before ramping up to ensure a productive and collaborative partnership.

Partnering with a specialist fashion logistics provider can bring a number of benefits to your brand, helping to drive continuous improvement in customer experience and operational efficiency. By providing a fully scalable logistics framework, a third-party logistics (3PL) partner will help you to seamlessly manage surges in demand and expand in line with your growth ambitions. Experienced 3PLs will also leverage established networks, resources and expertise to maximise speed and accuracy of fulfilment. Meanwhile, fashion-specific services such as garment-on-hanger transport, repacking and personalisation can be valuable additions to enhance your customer experience. By handling all aspects of your logistics operations, a specialist apparel 3PL will free you up to focus on expanding your business.

Keeping your logistics in-house can often be a barrier to delivering on your brand’s growth strategy due to the high cost of expanding your own operations. Indeed, as more and more orders come in, it can become increasingly difficult to provide a consistent level of service – whether it’s down to a lack of space, infrastructure or technology. In contrast, a specialist fashion logistics partner can offer a fully scalable logistics solution and framework that’s capable of seamlessly supporting both temporary spikes in demand and underlying growth. What’s more, an established apparel 3PL will have specialised expertise – as well as best-in-class resources and processes – that can help you to maximise efficiency and enhance your customer experience.

Warehousing involves storing goods in a controlled space before they are distributed, ensuring products are kept safe and readily available to be dispatched when needed. Whether companies are selling fashion items or lifestyle products, having access to reliable warehousing enables them to fulfil orders quickly, optimise inventory levels and reduce last-mile delivery times. For growing businesses, warehousing provides continuity, scalability and cost-efficiency, serving as a key pillar for ongoing operational success.

A warehouse management system (WMS) is a digital solution that controls inventory flow, tracks stock levels and streamlines pick-pack-ship workflows. A warehouse management system gives businesses real-time visibility into inventory, reduces manual errors and improves staff productivity. A WMS is particularly valuable for e-commerce and omnichannel retailers who require accurate order processing and fast shipping (from multiple warehouse locations), helping to meet customer expectations for fulfilment speed.

Pallet racking is a storage system designed to hold goods stacked on pallets. It is designed to maximize vertical space and allow easy access with forklifts, making it an essential element for efficient warehouse operations. Logistics providers use pallet racking to optimize space utilization and organize inventory according to turnover rates and product characteristics. Tailoring racking solutions to product type and load capacity improves safety, speeds up warehouse operations, and promotes better inventory management.

Inventory management in warehousing operations ensures that the right products are stored in the right quantities and locations to meet evolving market requirements. Effective warehouse inventory management prevents both overstocking and stockouts, even with fluctuating customer demand and a complex product assortment with thousands of SKUs. Technologies such as RFID and barcode systems enhance inventory accuracy by automating data capture, while integrated dashboards provide real-time insights into inventory turnover, supporting streamlined and effective replenishment planning.

RFID inventory management uses radio frequency identification (RFID) tags to track products throughout the warehouse. Unlike traditional barcodes, RFID systems enable bulk scanning without direct line of sight, significantly reducing check-in and check-out times. Using RFID technology for warehouse and inventory management ensures real-time data accuracy, improved stock visibility and enhanced theft prevention – making it particularly useful for high-value goods and complex fulfilment operations.

Fulfilment services provide a complete solution for businesses looking to outsource logistics operations. Scaling up logistics in-house can require significant investment in both warehousing and transportation. However, third-party fulfilment services allow companies of all sizes to scale operations rapidly without investing in their own infrastructure, providing access to features such as advanced tracking, flexible storage and global reach. From inventory handling to packaging and last-mile delivery, a trusted fulfilment partner ensures efficiency at every step – enhancing the customer experience, reducing delivery times and simplifying backend operations.

A 3PL fulfilment provider acts as a logistics backbone for businesses operating across multiple sales channels. These providers can integrate with your e-commerce platforms, manage fulfilment from order to delivery, and optimise shipping routes for cost and speed. 3PL fulfilment also includes real-time inventory visibility, returns handling and tailored packing solutions. For businesses selling across different regions or platforms, partnering with a fulfilment provider allows seamless customer service while improving operational efficiency.

When expanding into European markets, selecting a fulfilment partner who understands regional expectations and regulations is crucial. Requirements for fulfilment services in Europe can vary significantly by country, especially when it comes to expected delivery speed, customs handling procedures and optimal warehouse locations. For example, a European 3PL fulfilment partner can reduce shipping times and costs by leveraging local distribution centres. By outsourcing fulfilment services, businesses can focus on growth strategy while the provider handles the complexities of cross-border shipping and returns.

Absolutely! Fulfilment services are not only for large corporations; small and medium-sized businesses can also gain significant advantages. By working with a fulfilment services partner, smaller businesses can reduce their dependency on internal resources and expertise, helping them to expand their operations more rapidly. Delivering scalable, flexible capacity and know-how on demand, fulfilment services enable smaller brands to provide fast, reliable delivery that meets and exceeds modern customer expectations.

While couriers tend to focus on the delivery portion of the fulfilment journey, fulfilment services cover a much broader range of operations, from receiving stock and order processing to picking, packing, shipping and managing returns. In short, fulfilment service providers act as an end-to-end logistics solution, rather than just a part of the supply chain. Working directly with a courier without an integrated fulfilment strategy can lead to delays and poor customer service. Businesses looking for a comprehensive logistics solution should consider a 3PL fulfilment provider that’s set up to streamline their operations.

Inventory or stock management directly impacts your ability to deliver orders on time. Inaccurate inventory data can result in missed orders or delayed shipments, leading to customer dissatisfaction. By using an integrated inventory management system, businesses can ensure real-time visibility and prompt restocking. This, in turn, enables more reliable fulfilment performance, especially during high-demand periods.

For growing businesses, the ability to manage inventory is key to long-term success. This is because, as sales channels grow, inventory management becomes more complex. Using inventory management software with advanced cataloguing and tracking capabilities from day one simplifies the transition to more advanced systems as volumes grow. Therefore, adopting smart inventory management in the early stages of growth can prevent disruptions further down the line, helping businesses scale confidently. A 3PL partner can offer vital support on this journey, providing solutions that meet brands’ evolving operational needs.

Inbound logistics involves the movement of materials or goods into your business – from suppliers or vendors to your warehouse. Outbound logistics, on the other hand, focuses on delivering finished products from your facilities to end customers or retailers. Reverse logistics (returns) is also part of inbound logistics. Effective coordination of inbound and outbound logistics is essential for smooth operations, cost control and timely deliveries.

Outbound logistics includes processes like order processing, packaging, transportation and last-mile delivery. When outbound logistics are optimised, customers receive their orders faster and in perfect condition. Poorly managed outbound logistics can lead to delays, damaged goods and increased returns. Businesses that invest in outbound logistics solutions, including real-time tracking and automated inventory management, can help prevent delays and damage and deliver a consistently outstanding customer experience.

Using integrated software or working with a logistics partner that manages inbound and outbound logistics together can greatly reduce coordination errors and increase fulfilment efficiency. Comprehensive, end-to-end solutions allow companies to track inventory at every stage of the supply chain, mitigating the risk of out-of-stock items and providing customers with real-time transparency on the whereabouts of their orders.

Real-time data in inbound and outbound logistics enables better decision-making and a smoother customer experience, enabling faster responses to disruptions or changes. It allows businesses to monitor shipments, track delivery times and quickly resolve issues. For instance, if an inbound shipment is delayed, companies can proactively adjust their inventory management system to avoid supply shortages. Similarly, real-time tracking in outbound logistics allows brands to provide customers with accurate delivery updates.

A pick and pack warehouse is designed to optimise the speed and accuracy of order processing. Unlike traditional warehouses, which may prioritise bulk storage, pick and pack warehouses focus on high-speed item retrieval and order customisation. Logistics providers offering pick and pack warehouse services typically use zone picking, batch picking and automated sorting to streamline operations.

Pick and pack fulfilment services involve selecting products from inventory (picking) and packaging them for shipment (packing). This process is critical for e-commerce businesses where orders are processed individually. A reliable fulfilment provider offering pick-and-pack services ensures all orders are accurate, well-packaged and shipped promptly, helping to boost customer satisfaction and loyalty, and minimise returns.

Logistics providers offering picking and packing services take care of more than just shipping; they cover the entire pre-shipment process, including product selection, order verification and secure packaging. Unlike general shipping providers, who primarily handle the transportation and delivery of goods, logistics providers that provide picking and packing services ensure that each order is accurately assembled and carefully packed to meet customer specifications. This is especially important for multi-item or fragile orders.

In e-commerce, speed and accuracy are key. Warehouse picking and packing services ensure that products are correctly selected, securely packaged and shipped promptly. This is essential from a customer experience perspective, as mistakes during this phase can lead to incorrect shipments and costly returns. By outsourcing pick and pack fulfilment, businesses can focus on scaling their operations while relying on specialised providers to manage the complexities of day-to-day order processing efficiently.

Yes, pick and pack fulfilment services are highly scalable during peak sales periods such as holidays or promotional events. Established pick and pack fulfilment providers leverage flexible staffing and advanced automation tools to handle spikes in order volume efficiently, ensuring consistent fulfilment speed and accuracy with no compromise on service quality. This enables brands to scale up their operations smoothly, meeting and exceeding customer expectations during high-volume periods.

B2B (business-to-business) fulfilment focuses on fulfilling large-volume, recurring orders to retailers, distributors, or other businesses, often involving complex billing arrangements, negotiated delivery terms and specialised packing or labelling. In contrast, B2C (business-to-consumer) orders are usually smaller in size but higher in frequency, requiring fast shipping, personalised packing and efficient handling of returns. Logistics providers that offer both B2B and B2C fulfilment must customise their processes and capabilities to cater to the distinct demands of each model, balancing bulk order efficiency with the speed and flexibility needed for individual consumer orders.

Retail fulfilment plays a key role in enabling successful omnichannel retail by ensuring products are available and accessible across all customer touchpoints – whether online stores, physical outlets or mobile platforms. An integrated retail fulfilment system also supports seamless real-time inventory visibility and enables companies to offer flexible shopping and delivery options such as buy-online-pickup-in-store (BOPIS). In addition, retail fulfilment systems facilitate streamlined returns management across channels. By integrating inventory, order processing and delivery across multiple channels, retail fulfilment helps businesses deliver a consistent and unified customer experience.

Logistics providers that offer retail fulfilment services manage the entire fulfilment process – from inventory storage to order dispatch – specialised for products such as apparel and accessories. Fashion brands benefit from quick stock rotation, tailored packaging that protects delicate garments and enhances presentation, and precise returns handling. These services are designed to keep pace with fast-changing collections and seasonal demand, ensuring brands can maintain agility, reduce errors and deliver a seamless customer experience.

Value-added services (VAS) in logistics go beyond basic warehousing and transportation. These services include packaging, labelling, kitting, quality checks, product customisation, and even light assembly. By leveraging value-added services, businesses can gain a competitive edge by creating a more memorable customer experience. For example, outsourcing VAS to a dedicated logistics partner enables brands to offer personalised packaging or pre-retail processing at scale while reducing turnaround times and costs.

Value-added warehousing integrates additional order processing functions such as labelling, repackaging and personalisation within the warehouse environment. This approach allows goods to be adapted at the warehouse level to meet specific customer or market requirements – such as the French Info-Tri regulation – without returning products to production sites. In this way, value-added warehousing can enhance supply chain agility, supporting businesses to launch new products, enter new markets or handle returns more efficiently, reducing lead times and operational costs.

A 3PL warehouse offering value-added services is more than a storage facility. When value-added services are provided in a 3PL warehouse, businesses benefit from centralised operations, shortening fulfilment times and improving inventory turnover. In addition, integrating services such as product inspection, bundling and relabelling can enhance operational efficiency and reduce reliance on external vendors.

Yes, value-added services (VAS) are increasingly accessible and cost-effective for mid-sized businesses, especially when offered as part of bundled 3PL warehousing solutions. Rather than managing specialised tasks like product inserts, branded wrapping or promotional bundling in-house, businesses can outsource these activities directly from the warehouse. This streamlines operations, lowers overhead costs and enhances product presentation – without the need to hire additional internal staff or invest in specialised equipment.

Value-added logistics services can directly influence how customers perceive a brand, enhancing the customer experience. Solutions such as customised packaging, faster returns handling and pre-assembled kits enable businesses to meet growing consumer demands for convenience, quality and personalisation. These services can enable brands to differentiate themselves from the competition by ensuring they remain relevant, responsive to market trends and capable of delivering exceptional customer experiences.

Expanding into new markets requires robust international distribution services. These services include regional warehousing, customs handling, and optimising direct-to-consumer delivery via a reliable network of local, last-mile carriers. Strategically placing inventory in multiple distribution centres (DCs) across the EU enables companies to store items closer to their key markets, adapt to regional preferences and shorten delivery lead times for customers. Furthermore, using multiple DCs simplifies customs compliance, avoiding issues that arise from cross-border fulfilment and returns, particularly to and from non-EU countries such as the UK. Overall, brands looking to scale efficiently can unlock streamlined international expansion by leveraging expert distribution services.

When a consumer purchases an item online, the final leg of its journey – also known as ‘last-mile delivery’ – is often the most complex and costly part of the entire fulfilment process. However, it’s also the only physical touchpoint in a customer’s e-commerce journey, so it’s crucial for brand perception. Today’s customers prefer same-day delivery or the option to choose a precise time slot for their package to arrive. To meet these expectations, brands need to invest in last-mile logistics solutions that offer shoppers transparency, precision and flexibility. This could include setting up smaller last-mile fulfilment centres in urban areas or using crowdsourced fleets (such as gig workers with their own vehicles) to reduce delivery times and keep customers coming back to your site.

International distribution services are essential for any retailer aiming to drive growth across multiple countries. These services enable retailers to deliver quickly and reliably without incurring the costs and complexities associated with setting up their own operations in every market. Specialist distribution companies offer far more than just shipping services. They handle customs clearance and ensure compliance with local regulations, while also providing real-time visibility of your deliveries. This enables their brand partners to adapt to new markets more easily, offer delivery speeds that meet local expectations and maintain resilience during seasonal peaks or periods of high demand. In practice, distribution partners serve as the crucial link between your warehouse and your customers, whether they are in the UK, the EU or further afield, helping to make cross-border logistics as smooth and efficient as possible.

Today’s distribution companies play a much larger role for their partners than simply shipping and storing their products. Acting as strategic partners, they connect with digital storefronts, marketplace platforms and order management systems, enabling dynamic order routing. In an age where consumers expect streamlined and consistent purchasing journeys, whatever channel they’re using, international distribution services ensure inventory is strategically positioned and shipped rapidly across borders. This enables retailers to provide fast and reliable last-mile fulfilment to their customers while maintaining consistently high service levels across multiple sales channels.

Omnichannel distribution eliminates the need to separate inventory for each sales channel. Instead, all stock is managed as a unified inventory pool that serves in-store, online and marketplace orders flexibly. This unified approach reduces the risk of overstocking or missing out on sales due to shortages in specific channels. By combining omnichannel fulfilment with centralised distribution, logistics partners can allocate stock dynamically – taking into account location, availability and delivery service level agreements (SLAs) – so customers receive what they want, when they want it.

The transition from traditional fulfilment models to an omnichannel distribution system can be quite complex. The biggest challenges include integrating different inventory management systems for different channels into a unified system, achieving real-time inventory visibility, ensuring accurate, live order tracking, and deciding how to prioritise different sales channels. Many brands still use separate systems for online and offline sales, which can lead to operational inefficiencies, stockouts and lost revenue.

Specialist logistics partners can bridge the tech gap by integrating point of sale (POS) systems, order management systems (OMS) and warehouse management systems (WMS) into a single, connected framework. They also have the expertise to redesign processes so that stock can be allocated dynamically and returned items can be quickly reintegrated into stock. The result is a more agile, customer-focused distribution network that supports commercial growth across every sales channel.

The most successful transport companies help their partners optimise cross-regional logistics by prioritising end-to-end supply chain visibility. Using smart routing and integrated platforms, they enable businesses to track shipments across borders and minimise empty miles, cutting transport costs and reducing a brand’s environmental impact. Meanwhile, predictive analytics allows transport providers to proactively identify potential bottlenecks, such as road incidents or industrial action, and to reroute deliveries in real time to avoid delays.


Transport partners also help brands to optimise cross-border logistics by managing compliance and customs, which is particularly valuable in non-EU regions such as the UK, where customs processes have become more complex. Ultimately, the most effective transport providers unify first-, middle- and last-mile operations within a single, data-rich management platform. This improves planning efficiency, reduces failed deliveries and makes supply chains more reliable for e-commerce and B2B customers alike.

Integrated transport companies offer businesses greater control and reliability by managing the entire shipment process in-house. Unlike individual carriers, they tend to offer real-time visibility, automated route optimisation and built-in compliance support, all of which are critical for international supply chains. They also offer additional services, such as bonded warehousing, customs brokerage and time-sensitive delivery services, all of which are covered by a single service level agreement (SLA). This reduces the number of handovers between providers, minimises the risk of delays and ensures end-to-end operational control.

Working with regional transport companies in the UK can help international brands manage the increased regulatory requirements created by Brexit. By supporting with customs documentation, VAT compliance and complex cross-border coordination, transport providers can help reduce delays and ensure all shipments remain compliant. To improve efficiency, some have invested in cross-channel distribution hubs and smart scheduling tools, turning what were previously Brexit bottlenecks into strategic advantages. Partnering with such transport companies ensures that even complex delivery routes are cost-effective, reliable and fully compliant with the latest regulations.

By integrating transport and logistics with a single provider, a brand can oversee all aspects of its supply chain simultaneously, simplifying operations. By contrast, managing them separately often results in communication gaps, shipment delays and inventory misalignment. Adopting a single-provider approach ensures that warehouse operations, inventory flows and shipping activities are coordinated in real time. This integration improves efficiency, reduces costs and provides clear accountability at every stage of the supply chain.

Bscale is designed for fast onboarding and seamless operations. Based on a plug-and-play, modular concept, it allows you to get up and running without the usual lengthy onboarding timeframe. Once your online store is connected and your inventory is in place, you can start shipping through Bleckmann’s European and global network right away.

Outsourcing your logistics operations to a third-party fashion logistics provider can help you to maintain and even enhance your brand’s customer experience as your business grows. Faster delivery times, optimized transportation networks, and more efficient warehouse processes help reduce delays and ensure reliability. Automated systems like Bleckmann’s AutoStore solution, for example, can reduce order processing times by up to 60%. In addition to improved efficiency, value-added services and customizable packaging and branding can further enhance your service quality, helping you build a strong brand identity and leave a lasting impression on customers with every delivery.

Bscale is a modular, plug-and-play solution that gives you access to enterprise-grade logistics services, whatever the size of your brand. You’ll benefit from Bleckmann’s high-tech warehousing capabilities, omnichannel fulfilment across Europe and beyond through our extensive carrier network, and integrated returns management. We can also support you with a wide range of value-added services tailored to your brand’s needs.

Bscale is a modular, plug-and-play logistics solution that expands in line with your brand’s needs. With its unique ‘pay-as-you-grow’ concept, there’s no minimum order requirement, and no limit to how far it can take you – simply add capacity, channels, countries, or services as your order volumes increase, without switching providers.

An e-commerce store is all you need to get started. Bscale connects seamlessly to major platforms such as Shopify, Magento, and Squarespace through standard integrations and APIs – enabling real-time stock visibility, automated order flows, inventory synchronisation, and shipment creation. They click ‘buy’, and it’s dispatched: simple!

Yes. Bscale’s optimized returns framework supports full end-to-end returns management, including reception, inspection, reconditioning, repacking, restocking, and end-of-life management. With complete transparency over every return flow, you’ll benefit from better stock management – driving improvements in operational efficiency and customer experience. Meanwhile, our brand-customizable online returns portal ensures that customers enjoy a streamlined and professional returns process.

Bscale leverages Bleckmann’s existing transportation network and fashion-specialist facilities. This ensures efficient coverage for your customers across Europe and internationally, with scope for future expansion as your brand grows. Our Bscale centers are strategically located in logistics hubs in Belgium, the UK, and the Netherlands.

Bscale gives your brand access to Bleckmann’s existing network of fulfillment centers and carrier partners, allowing you to ship internationally from day one. This way, you can expand your reach according to your needs and add new markets as your brand grows.

Yes. Bscale supports customized packaging options, branded inserts, and other value-added services. This allows you to ensure that your unboxing and delivery experience makes your brand stand out, even as you scale up operations and enter new markets.

Bscale is designed for rapid start- and scale-up, eliminating the typical barriers to entry that brands of all sizes face. Service costs depend on your volumes, service scope, and markets served. With this flexible, scalable ‘pay-as-you-grow’ model, you only pay for the services you use – avoiding heavy upfront investment and aligning costs with your growth.

Keeping your logistics in-house can often be a barrier to delivering on your brand’s growth strategy due to the high cost of expanding your own operations. As more and more orders come in, it can become increasingly difficult to provide a consistent level of service – whether it’s down to a lack of space, infrastructure, or technology. In contrast, a specialist fashion logistics partner can offer a fully scalable logistics solution and framework that’s capable of seamlessly supporting both temporary spikes in demand and underlying growth. What’s more, an established apparel 3PL will have specialised expertise – as well as best-in-class resources and processes – that can help you to maximize efficiency and enhance your customer experience.

Recognizing when it’s time to outsource your brand’s logistics is crucial to maintaining high levels of operational efficiency and customer experience as your business expands. But how do you know it’s time to work with an external partner? Managing logistics in-house may be taking focus away from other key areas of your business, or the cost of expanding your in-house capabilities may become unsustainable. Inconsistencies in inventory management or deliveries can also be telltale signs that handling logistics in-house is no longer viable for your brand. Outsourcing to an experienced fashion logistics provider can give you the scalable capacity you need to elevate your customer experience and streamline your brand’s growth journey.

If not managed properly, integrating your brand’s e-commerce platform with your third-party logistics provider’s systems can be a complex and lengthy process. That’s why conducting due diligence on potential e-commerce logistics partners is key to achieving a smooth and speedy integration. For example, you should check whether their systems are compatible with your platform(s) and if they offer plug-and-play e-commerce logistics solutions. Rigorous testing of your newly integrated set-up before going live is also highly recommended. Successful IT integration with your e-commerce logistics provider can deliver multiple benefits, including improved operational efficiency and real-time oversight, helping to deliver an exemplary customer experience.

Circular Solutions are especially relevant for fashion and textile brands, where multiple points in the product lifecycle allow for life extension, waste reduction, and participation in the fast-growing secondhand fashion market.

Bleckmann Circular Solutions is a portfolio of specialized services that helps brands manage unsold, returned, or damaged items. Circular Solutions maximize value recovery via repair, cleaning, resale, repurposing, or recycling, rather than disposal. This can help to reduce costs, waste, and environmental impact, and facilitate regulatory compliance.

Following an assessment based on the client’s needs, services may include knitwear and outerwear repairs, stain removal, ozone disinfection, garment care, standard laundry, dry cleaning, and other general and targeted repair options.

Efficient circular flows can reduce costs by preventing write-offs, reducing disposal-related costs, and generating additional revenue from second-life products. This can all be accomplished within existing logistics infrastructure, meaning Circular Solutions can, for example, be integrated into reverse logistics processes.

By centralizing returns, renewal, and recommerce in one integrated flow, Bleckmann reduces manual handling, duplicate touchpoints, and ad-hoc decision-making. Products move more quickly from return to their next life – whether restocked, renewed, or recycled – freeing up your teams and shortening lead times.

By giving products a second life rather than simply disposing of them, our Renewal Workshop team supports brands to comply transparently with forthcoming sustainability regulations. This includes EU rules banning the destruction of unsold goods and returns. Meanwhile, non-reusable items can be directed into certified recycling, downcycling, or donation streams, ensuring a more positive environmental impact assessment.

Circular Solutions make returns, trade-ins, and secondhand shopping simple and user-friendly. By connecting reverse logistics, renewal, and recommerce in one flow, brands can offer seamless return and take-back options, high-quality second-life products, and clear communication – strengthening customer trust, satisfaction, and loyalty.

Brands that implement circularity initiatives can benefit from a brand perception and awareness boost: first, they can recruit a wider range of customers through resale channels.[1] Second, they can build affinity among shoppers looking for more sustainable options.[2] In addition, circular solutions let you keep circular value within your own brand ecosystem, rather than seeing it lost to third-party resale platforms.











[1] Moizant, F. et al. (2025) Resale’s next chapter: How fashion and luxury brands can win in the secondhand market, BCG Global. Available at: https://www.bcg.com/publicatio... (Accessed: 08 December 2025)

[2] With a new sustainability behaviour report, Zalando calls for collective action
(2025) Zalando Corporate Website. Available at: https://corporate.zalando.com/... (Accessed: 08 December 2025).

Yes. Bleckmann clients benefit from access to our Local Hero carrier network, which offers a number of more sustainable options. These include providers that use bike couriers and electric vehicles, as well as consolidated PUDO/locker returns to reduce the number of individual trips back to the warehouse. All of these options can be presented in your branded returns portal, with rules set to prioritize low-emission services by market or product – while maintaining visibility of service levels and lead times

An optimized returns framework can be key to improving your customer experience and driving brand loyalty. An experienced fashion logistics partner can help you achieve this. By providing an end-to-end returns solution, including a range of convenient return and exchange options, a third-party logistics (3PL) provider can help you meet and exceed customer expectations. With real-time tracking and reporting, you’ll have complete visibility of your returns operations, enabling more efficient inventory management. Finally, incorporating circular solutions into your returns set-up can help to make your operations more sustainable – reducing waste, creating new revenue streams, and building stronger relationships with your customers.

Yes. Bleckmann can handle returns from both direct-to-consumer (D2C) and business-to-business (B2B) channels. This enables a simplified reverse logistics setup, driving improvements in both customer experience and operational efficiency.

Yes. The portal can be fully branded with your logo, colours, tone of voice, and content. This ensures the returns experience is a true extension of your e-commerce environment rather than a generic third-party page, providing a more engaging customer experience.

Most apparel and textile-based products sourced from returns, overstock, or take-back programs are suitable, provided they are structurally sound. For example, damaged, dirty, outdated, or unsold items can be renewed and prepared for second-life sales.

You can configure multiple return options per country or customer segment, such as parcel shop/pick-up and drop-off (PUDO) points, lockers, and home collection. These options are all managed within one branded portal, ensuring a seamless customer experience. Returns can also be processed without a paper label using a QR code, for added convenience.

Bleckmann’s Local Hero carrier network gives you a wide selection of local and international carriers in every market, so you can select the options that best match your cost, service, and sustainability goals. These choices are displayed clearly for customers on your branded returns portal. On the operational side, Bleckmann takes care of all routing and performance optimization management, allowing you to focus on your business.

Yes. Bleckmann offers flexible reimbursement triggers that you can configure to match your risk and service strategy. For example, you can choose to reimburse from the moment a return is scanned at a PUDO/locker or collected at home, or when it arrives at a Bleckmann hub. Alternatively, you can require a successful quality check before the refund is released.

Yes. In the Bleckmann returns portal, you can monitor the full journey of every return, from registration and carrier scans to arrival at the hub and final processing status. This gives you and your customers full, real-time visibility – delivering improvements in operational efficiency and customer experience.

Yes. Bleckmann clients benefit from access to our Local Hero carrier network, which offers a number of more sustainable options. These include providers that use bike couriers and electric vehicles, as well as consolidated PUDO/locker returns to reduce the number of individual trips back to the warehouse. All of these options can be presented in your branded returns portal, with rules set to prioritize low-emission services by market or product – while maintaining visibility of service levels and lead times.

Yes. With Bleckmann, you can manage returns from all channels – e-commerce, marketplaces, and physical stores – through one branded portal and backend. Customers can return in-store, via PUDO/lockers, home pick-up, or postal drop-off. You also gain a unified overview of status, inventory disposition, and refund rules across every channel.

Brands that implement circularity initiatives can benefit from a brand perception and awareness boost: first, they can recruit a wider range of customers through resale channels.[1] Second, they can build affinity among shoppers looking for more sustainable options.[2] In addition, circular solutions let you keep circular value within your own brand ecosystem, rather than seeing it lost to third-party resale platforms.











[1] Moizant, F. et al. (2025) Resale’s next chapter: How fashion and luxury brands can win in the secondhand market, BCG Global. Available at: https://www.bcg.com/publicatio... (Accessed: 08 December 2025).

[2] With a new sustainability behaviour report, Zalando calls for collective action
(2025) Zalando Corporate Website. Available at: https://corporate.zalando.com/... (Accessed: 08 December 2025).

The Renewal Workshop delivers a full end-to-end renewal journey – from trade-in programs and collection to sorting and grading, cleaning, repairs, quality assurance, photography, sustainable packaging, resale enablement, and recycling or repurposing of unsellable items.

Renewing products instead of producing new items can significantly reduce carbon emissions while avoiding waste by extending product lifetimes. This is in line with EU-wide and national waste reduction and circularity targets, supporting proactive regulatory compliance.

Items are assessed according to brand-specific guidelines outlining eligible styles, quality standards, and price points. Items are then repaired or cleaned as required, graded and allocated to the appropriate sales channel, and labelled or barcoded with a unique ID when needed.

Yes. The Renewal Workshop model is modular and scalable, allowing brands of all sizes to start with defined volumes and expand as their circular programs grow.

By extending product lifetimes and ensuring responsible end-of-life processing, the Renewal Workshop enables brands to pursue proactive compliance with EU requirements for waste reduction, circularity, and transparency. 

Yes. Extending product life, renewing items, and reusing materials significantly reduces emissions compared with producing new items. Brands typically achieve an average reduction of 51.5% in carbon emissions through circular practices.