Customer challenge
Bleckmann’s approach
Together with Beetronics, we built a tailored fulfilment solution from the ground up. This meant adapting every aspect of our operations to meet the brand's precise requirements. These include late order cut-off times and B2B-friendly specifications such as office-hours delivery slots and palletised shipments. We also provide a delayed fulfilment option that allows large orders to be divided up and shipped sequentially. This ensures customers across Europe can receive their Beetronics monitors and touchscreens exactly where, when and how they need them.
Precise inventory management and a seamless returns experience were equally important. Serialised scanning across all outbound and return flows delivers seamless data integration between our WMS and Beetronics’ systems, giving both teams real-time visibility from individual unit level to batch. For non-EU markets such as Norway and Switzerland, where cross-border returns carry customs complexity, we connect directly with Beetronics’ own returns portal via API. This keeps the entire process robust and consistent, giving Beetronics and its customers confidence at every step of the journey.
Solutions implemented
Fully flexible fulfilment
From single-unit orders to large-scale palletised deliveries, our fulfilment setup is built around Beetronics’ full order spectrum. Late cut-off times and sequential shipment scheduling ensure every order type is handled with precision and flexibility.
B2B-ready operations
For business accounts, we support palletised shipments with office-hours delivery slots, full-case picking options, and the flexibility to adjust or cancel orders before release – giving enterprise customers the control and predictability they need.
Serialised inventory management
Every outbound shipment and return is tracked at serial number level, with full integration between our WMS and Beetronics’ systems. This gives both teams granular, real-time visibility across all stock movements.
Cross-border returns management
We handle the full returns process across EU markets, with a direct API connection to Beetronics’ own returns portal for non-EU territories such as Norway and Switzerland, where customs complexity requires careful coordination.
Pan-European carrier network
With dedicated webshops across 13 European markets and DDP shipping to non-EU markets, carrier selection is matched to destination, order profile and delivery commitment – ensuring the brand can consistently uphold its reliability promise to customers.
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