Ready to Join the Backstage Crew?
At Bleckmann, we’ve been delivering on promises since 1862. As a market leader in supply chain management for fashion and lifestyle brands, we keep the show running behind the scenes — from moving boxes to moving data, from pack & ship to IT and HR.
But we’re not just logistics experts. We’re The Backstage Crew — a tight-knit team of 6,500+ people who make fashion and lifestyle brands shine by doing the work that matters most, out of the spotlight but never out of impact.
Whether you're on the warehouse floor or behind a screen, you’ll find:
Strong connections with colleagues who support and celebrate you.
Fast growth in a company that’s expanding across Europe, the US, and Asia.
High energy in a dynamic environment where no two days are the same.
Guided freedom to take initiative, solve problems your way, and grow your career.
We believe in entrepreneurship, expertise, excellence, and engagement — and we live these values every day. From repairing returned goods to reducing waste, we help brands extend product lifecycles with sustainability in mind.
So if you’re ready to roll out the red carpet for our clients — and for each other — we’ve got a spot for you.
Behind the scenes is where the real excitement begins. Ready to join us?
This is a permanent, full-time, daytime position working Monday to Friday on-site, offering a salary up to £36,000.00, depending on skills and experience. The role is based in Burton upon Trent.
Tasks and responsibilities:
Responsible for ensuring the effective and efficient working of a number of teams over the course of a shift, across all activities related to Client Order Fulfilment.
Key tasks:
Providing general IT service and user support, both face-to-face and remotely
Logging support requests and incidents, ensuring accurate documentation
Monitoring and resolving issues received by the IT Service Desk, escalating when required
Troubleshooting problems using diagnostic tools and escalating when necessary
Liaising with regional offices and collaborating to resolve user support issues
Supporting and troubleshooting warehouse hardware, including Zebra wearables, label printers and other devices
Carrying out any ad hoc IT tasks as required to support site operations
Profile:
Strong IT support background in corporate and/or warehouse environments
Skilled in troubleshooting hardware, including Zebra wearables, label printers and other printers/devices
Strong Experience of using Microsoft Office package and MS365 admin centres for user and device management.
Comfortable supporting iOS/Android devices and mobile apps
Able to perform general user administration tasks
Knowledge of asset management
Experience with VOIP systems. (Avaya)
Intermediate to strong networking knowledge (patching, WiFi setup, physical switch configuration)
Great communication skills and flexibility due to business needs
What do we offer ?
Our people are at the heart of what we do. They are critical to our clients’ successes and without a doubt, to our success also. This is why we offer a range of benefits including:
Competitive salary
33 days annual leave, inclusive of Bank Holidays
Life insurance
Competitive pension scheme
Retail and Various Discounts via a Benefits Platform
Health and Wellbeing initiatives (EAP, OH, Wellbeing hub via a benefits platform)
Social Events
Exclusive Client Discounts
On site parking
Additional information:
We are proud to be an inclusive and diverse organization where we are committed to employee development and recognizing the successes of our teams. We are proud of our accreditations including Healthy Workplaces Leicestershire and we are Disability Confident Committed as part of the Disability Confident Scheme and actively welcome applications from people with disabilities.
If you wish to know more about the role or discuss accommodations within the recruitment and selection process, please contact: Greta.Smirnovaite@bleckmann.com
