Reverse logistics

Optimal solutions to close the loop of returns


Where online sales keeps on growing, returns play an important role in your supply chain processes. Reverse logistics processes need to be managed in a way that helps to lower the cost, risk and complexity of your operations.

We manage the complete return process from inbound receipt, through quality control, cleaning and refurbishment, repackaging, to return-to-retail or sustainable disposal. At the same time, we share our experience and insights to design the most optimal return process, for example by leveraging data to predict future return rates.

We process 1.6 million returned pieces for resale annually, directly from consumers as well as from wholesale and retail sales channels.

Our reverse logistics services include:

  • Returning merchandise
  • Grading
  • Restocking
  • Reselling
  • Return to origin
  • Alternative disposition processing

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